Effective show preparation is a cornerstone of success.
Our role as a show organizer is to guide you and to help you make the most of your participation.
A question, need some advice, a contact?
Pollutec’s customer service team offers answers to all your needs before, during and after the show. Our pledges to you:
- To be available at all times
Right from the moment of booking, we will contact you to tell you who your show team ‘key contacts’
are. We will listen to you and, if necessary, work with you to review your needs.All your requests will be taken into account within 24 working hours.
- To accompany you every step of the way
To simplify your show preparations, we are making some highly effective tools available: a personalized exhibitor space incorporating the order forms
, the countdown for upcoming actions and alerts to ensure that you do not forget anything vital...
- To offer you our show and market expertise
We analyze your needs
, advise you and inform you about the current situation and trends… so that you can reap maximum benefit from your participation.
- To make things easier for you on site
In order to make your set up easier at the exhibition venue, all our teams – sales, marketing, operations, invoicing and customer care - are mobilized to welcome and accompany you throughout the show. They are easily recognisable. Any technical problem will be taken into account within 1 hour
and will be followed up by our staff. We keep you informed about updates and resolution time.
- To listen to your needs and feedback
After the show, we carry out regular surveys to measure your satisfaction and gather your suggestions
to make our services evolve.